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MXA IT Services Manager

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Date: Jan 10, 2019

Location: Xi'an, 61, CN

Company: Micron

Recruiter: Amber Zhu 

Req. ID: 129621 


  • Manage a team to provide field service support to production systems and all desktop/production PCs and servers, Network equipment’s, telecom PBX related job task as well.
  • Manage a team to provide first line service desk service for non-manufacturing incident or service request.
  • Work closely with global counterpart to setup IT facilities and applications.
  • Cooperate with Sys Manager to be responsible for the identification of the company’s IT requirements and the implementation of appropriate computer infrastructure systems and services that satisfy these requirements.
  • Provide first level, 7x24 hours support to IT infrastructure & production systems in Micron Xian.



  • Bachelor’s degree in Computer science or related discipline.
  • Good people management skill, at least 3 years working experience in leadership position.
  • Must have good verbal and written communication skills in English.
  • Familiar with ITIL framework and processes, ITIL certificate preferred.
  • Must be a team player and able to establish a high level of collaboration with other team.
  • Be flexible, agile and a fast learner
  • At least 3 years of experience in managing mission critical IT systems in 7x24 hours high volume electronics manufacturing environment.
  • LAN/WAN Networking knowledge. Have experience in Cisco routers and switches.
  • Window (Client and Server). Candidates with MCSE will be an advantage.
  • Good customer interface skills


We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Xi'an || Shaanxi (CN-61) || China (CN) || Backend Manufacturing || Experienced || Regular || Information Systems and Technology || Not Applicable ||

Job Segment: Telecom, Telecommunications, Information Systems, Manager, Computer Science, Technology, Management