Sr. Field Application Engineer (FAE)- Storage, Japan

Req. ID: 139531 

Field Application Engineer-Storage

Location: Shinagawa, Tokyo

Micron Technology’s vision is to transform how the world uses information to enrich life and our dedication to people, innovation, tenacity, partnership, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and collaboration while supporting our global community.

About Us

As the leader in creative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to use the value of data to unlock financial insights, accelerate scientific breakthroughs and improve communication around the world.

Responsibilities:

1. Work with customer to attain design in/win and qualification of Micron SSD products in their applications.
2. Provide technical support to customers and the field sales force. Support includes application advice, product recommendations and technical problem resolution.
3. Visit and/or contact customers to resolve their needs for new products and/or features.
4. Work with marketing/design engineering team to resolve feasibility of specific new products and generate design objectives in the form of functional specifications.
5. Provide product training to the field sales force, distribution sales people and customers.
6. Work with QA and marketing to review and respond to product specifications and technical questionnaires submitted by customers.
7. Identify and communicate the need Marketing Communication literature (e.g., product guides, cross-references, advertisements, etc.).

Requirements:

BSEE or MSEE

Ability to communicate orally and written in English

5 years (or more) applications engineering or design experience which may include:

• Proven knowledge of NAND Flash and Solid-State Driver (SSD) Firmware, background on Server/Storage system design is helpful.
• Strong knowledge of SATA and PCIe protocol.
• Ability to perform lab debug with Bus Analyzer, DriveMate, Oscilloscopes and Logic Analyzers.
• Working as an application engineer for a hard driver company preferred.
• Ambitious, takes initiative and has an ability to work independently or in a team environment.
• Ability to travel for initial training. Occasionally travel afterwards for ongoing training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Tokyo || Kanagawa (JP-14) || Japan (JP) || SBU (Storage Business Unit) || Experienced || Regular || Customer Service and Support || #LI-TY1 || Tier 4 ||