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Taoyuan, TAO, TW


Req. ID: 154462 

Micron in Taiwan

Micron’s global footprint is designed to deliver comprehensive customer collaboration, support and quality around the world and throughout the product lifecycle. Taiwan plays a meaningful role in strengthening Micron’s position in leading-edge DRAM.

Micron’s Taiwan sites include sales and technical support in Taipei along with state-of-the-art fabrication facilities in Taichung and Taoyuan that together comprise the company’s DRAM Center of Perfection. The Center’s goal is to achieve the most efficient and effective technology transfer and manufacturing ramp by combining front- and back-end manufacturing, product engineering and technology development roles.

Job Description

IT Senior Software Engineer of MFG Application development will configure, develop, maintain and support Micron and third party applications to provide best solution that create business value while at the same time minimizing negative impact through defects, downtime, or performance degradation.

We are looking for experienced Software Engineers with leadership skills that aspire to learn, enjoy helping customers, love to innovate, and dedicate themselves to the development and performance of their team. You will manage high visibility solution delivery using agile methods in a fast-paced environment. 

Responsibilities and Tasks

Analyze business needs to understand the problem.

  • Meet with customers.
  • Collaborate with others (Business Process Analysts, Project Managers) to identify, clarify, and capture customer requirements.
  • Document As Is and To Be process flows.

Analyze the software solution options.

  • Evaluate the available software options.
  • Consult with the IT enterprise architects to understand the IT roadmap.
  • Lead or participate in a cost analysis.
  • Lead or participate in a decision analysis.
  • Collaborate with the project coordinator to determine the time, resource constraints, etc.
  • Review options with the customer to help determine the best solution.

Follow the software development lifecycle to deliver solutions.

  • Design a solution based on customer requirements.
  • Implement the software solution.
  • Complete unit testing.
  • Participate with end users in integration and user acceptance testing.
  • Document (technical specifications, test plans, deployment plans, etc.).

Implement 3rd party solutions.

  • Partner with the IT Procurement representative to determine contracts, support requirements, training provided, etc.
  • Participate in vendor selection.
  • Work with the vendor to understand the product.
  • Attend vendor training and prototyping sessions.
  • Determine how to integrate the solution into the existing business environment.
  • Participate in software audits.
  • Participate in service packs and software upgrades.
  • Work with project teams and partners to ensure a successful implementation that meets customer expectations.

Provide 24x7 escalation support for software issues.

  • Act as the subject matter expert (SME) and final point of contact.
  • Respond to customer or developer requests for assistance.
  • Troubleshoot issues independently and with other teams.
  • Identify and document defects and enhancements.
  • Assist with the onboarding of support team members through training and mentoring.

Work to maintain skills and improve the IS roadmap.

  • Attend conferences and seminars.
  • Attend training and implement the information learned.
  • Research best practices, current trends, and techniques.
  • Make recommendations to the enterprise architect for changes to the IT roadmap.
  • Implement technology interactions based on company and industry best practices

Build an Effective Team

  • Prioritize work, remove barriers, and drive for accountability
  • Manage team staffing and succession
  • Distribute work and learning opportunities
  • Empower team members and promote teamwork
  • Provide line of sight to strategic objectives

Oversee Functional Area Service Delivery

  • Provide consultation on work execution and problem solving
  • Assist in the troubleshooting of escalated issues and provide coaching for resolution
  • Coordinate and communicate policy and procedures
  • Monitor for adherence to policy and procedures and provide feedback
  • Ensure team members are properly trained according to department compliance and work requirements
  • Identify and implement system and process improvements
  • Develop, monitor, and report performance metrics

Promote Collaboration and Provide Project Support

  • Maintain a proactive and customer-focused approach
  • Act as liaison between team and customer group
  • Support department performance improvement and cost reduction activities
  • Lead or participate in special projects
  • Assist others with workloads
  • Mentor cross-functional team members
  • Promote partnership across functional areas and customer groups

Provide a Safe, Compliant, and Ethical Work Environment

  • Maintain knowledge of and apply company safety, labor, and ethics policies
  • Communicate requirements to applicable team members
  • Oversee execution of mandatory training for direct reports
  • Identify and resolve and / or report potential safety, security, and labor issues

What we

  1. 8+ years’ experience for developing, delivering, and supporting MFG application solutions
  2. 3+ years of leading develop team in MFG application solutions
  3. Proficient with C#, .Net Core, Web API (REST/JSON), ASP .Net, Containers (Docker)
  4. Proficient with SQL and Database design principles.
  5. Experience writing unit test cases and test-driven development
  6. Experience being on an Agile team (Scrum, Kanban, etc).
  7. Active team participation and demonstrated teamwork and consensus building skills
  8. Strong analytical and problem-solving skills to participate and contribute to problem solving and incident management.
  9. The ability to work in several areas of software development as part of a team or independently
  10. Ability to independently prioritize work from multiple sources, including quick tasks and large-scale project work to maintain high level of commitment
  11. Good communication skills in English or TOEIC 750 above
  12. Flexibility to partner with team members and customers in different time zone (USA, Indiaetc) is needed.

Preferred experience includes:

1.        Familiar with C++, PERL, Power shell, Unix/Linux 

2.        Familiar with CI/CD (TFS/Jenkins)

3.        Knowledge of Cloud technology (Open Shift/Azure)

4.        Business travel is expected and sometimes to co-operate with partner/customer

Location: Taoyuan

According to the "Employment Service Act", any position with salary lower than NTD$40,000, please refer to the salary information in the job description. Positions with a salary over NTD$40,000 may not be mentioned in the job description and will be discussed in interview.


We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Taoyuan || Taoyuan (TW-TAO) || Taiwan, China (TW) || Frontend Manufacturing || Experienced || Regular || Information Systems and Technology || #LI-SC1 ||

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