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Senior Engineer, QMS- Effective Problem Solving

Taichung, TXG, TW

 

Req. ID: 177102 

 

Micron in Taiwan

Micron’s global footprint is designed to deliver comprehensive customer collaboration, support and quality around the world and throughout the product lifecycle. Taiwan plays a meaningful role in strengthening Micron’s position in leading-edge DRAM. As an Engineer for the Effective Problem Solving Process (EPS), within Global Quality at Micron, you will be responsible for governing a portion of the process in order to meet Micron’s requirements. You will also be responsible for leading other special projects that contribute to the overall enhancement of Micron’s Quality Management System.

 

As an Engineer for the Effective Problem Solving Process (EPS), within Global Quality at Micron, you will be responsible for governing a portion of the process in order to meet Micron’s requirements. You will also be responsible for leading other special projects that contribute to the overall enhancement of Micron’s Quality Management System.

 

The following attributes in a candidate are essential to success in this role:

 

Analytical Problem Solving

We seek to hire analytically strong people. We expect you to assess problems, develop creative solutions, and make sound decisions.

 

Communication

This is a connective role with important interfaces across product development, engineering, and operations. You must have strong technical writing skills and the ability to communicate effectively. When communicating with non-technical audiences, you demonstrate the ability to simplify complex subjects to be understood easily and efficiently.

 

Project/Program Management

Work ethic, responsiveness, and results orientation matter! With everyone driving hard to achieve the company’s goals, it is critical to have strong project planning and structured approaches to big decisions. This must include following a methodical approach to change control.

 

Change Leader

Change requires real leadership. You need to have the ability to influence and enthuse others through personal advocacy, vision and drive. This position can be uncomfortable and requires you to embrace the tension, listen and learn if we are to continuously improve.

Job Description

  • Help to manage the EPS End-to-End (E2E) process from detection (customer/internal) to resolution for all priority levels, coordinating problem resolution and partner concern.
  • Facilitate problem solving (8D) events and drive the team to true root cause.
  • Use error-proofing techniques to resolve issues related to human error.
  • Manage the EPS process to drive quality outcomes and on-time turn-around time (TAT)
  • Partner with functional groups to ensure engagement.
  • Help to feedback process gaps and drive continual improvement.
  • Work in a multi-discipline team environment on processes and projects, ensuring that there is team cooperation and contribution leading to a successful outcome.
  • Use statistical methods to identify systemic issues and drive to solution.
  • Train and mentor other team members on the process and tools.
  • Coordinate updates to the leadership and internal communications.
  • Be a point of contact (expert) for EPS, RMA FA, 8D, MRB, LL.

Qualifications

Successful candidates for this position will have:

  • Previous experience in a Fabrication, Product engineering, Global Quality or another relevant group.
  • Previous experience with implementing error-proofing to prevent human error.
  • Knowledge on what a QMS is and exposure to ISO9001:2015 and IATF16949:2016
  • The ability to interpret and effectively resolve complex, technical or ambiguous requests and problems.
  • Experience coordinating projects and efforts across many different project groups.
  • Must have a proven ability to motivate others and motivating a team of people.
  • Strong interpersonal and facilitation skills with the ability to work effectively with a variety of people.
  • Strong communication skills, ability to assemble, analyze, and evaluate data and provide well-reasoned recommendations and decisions to support the business partners.
  • Be self-directed and able to multitask and prioritize projects
  • Excellent organizational skills with a strong attention to detail
  • The ability to manage workloads successfully and provide outstanding customer service
  • Respond well to constructive feedback.

Education/Experience:

Degree Required: Bachelor's/ Master’s or foreign equivalent

  • Academic Discipline(s): Electrical or Electronics Engineering, Industrial Engineering, Mechanical Engineering or a related field

Experience Required: 5 to 7 years of work experiences

*Please attach English resume when applying*

According to the "Employment Service Act", any position with salary lower than NTD$40,000, please refer to the salary information in the job description. Positions with a salary over NTD$40,000 may not be mentioned in the job description and will be discussed in interview.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form


Keywords:  Taichung || Taichung City (TW-TXG) || Quality || Experienced || Regular || Manufacturing/Production Operations || #LI-JC1 || Tier 4 || 

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