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OSAT Supplier Account Manager (SAM)

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Date: Aug 10, 2019

Location: Taichung, TXG, TW

Company: Micron


Req. ID: 135557 

Micron Technology’s vision is to transform how the world uses information to enrich life and our dedication to people, innovation, tenacity, partnership, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and collaboration while supporting our global community.

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About us

As the leader in creative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to use the value of data to unlock financial insights, accelerate scientific breakthroughs and improve communication around the world.

Job description

As a Supplier Account Manager at Micron Technology, Inc., you will manage a large strategic supplier or suppliers through advanced techniques, models, and processes that result in high quality supplier support when providing goods and services. This includes but is not limited to activities that support strategic initiatives, supplier performance management, global supplier coordination, sourcing activities, and healthy supplier relationships.

In this role, you are expected to collaborate with Commercial Managers and supplier account teams across multiple categories, in an indirect leadership role. You will engage in and lead the development and implementation of supplier strategies to optimize cost, supply, and quality. Additional responsibilities include negotiating terms, conditions and pricing to demonstrate spend, leading and participating in department projects, serving as a primary contact for industry and supplier information, and acting as a mentor for other members within the Procurement organization.

Roles & Responsibilities

Own the Global Relationship for a Large Strategic Supplier or Suppliers

  • Be the primary point of contact for a global supplier that spans many processes and types of materials/tools and act as "one source of truth" for the account
  • Perform or participate in commercial supplier qualification activities to ensure the commercial development of strategic suppliers
  • Serve as lead for cross-category and significant company to company critical issues; support category issues for assigned suppliers as needed
  • Serve as the center of knowledge for assigned supplier(s) and share knowledge with key partners and members of the category teams to enable more effective planning, forecasting and execution
  • Communicate key supplier management updates and decisions to multiple levels in the organization, including Executive Leadership
  • Maintain collaborative relationships with supplier(s) while effectively resolving supplier performance/capability issues to ensure alignment with Micron's strategic direction
  • Communicate supplier performance management results and activities for assigned suppliers to the Category Director

Responsible for the Commercial Supplier Relationship

  • Support qualification activities to ensure the commercial development of responsible and ethical strategic suppliers
  • Ensure supplier contracts meet stakeholder needs and both parties follow terms once finalized
  • Ensure the supplier follows Micron's code-of-conduct programs and corporate social responsibility initiatives
  • Create and foster a collaborative environment with suppliers to generate optimum value to the Micron network.
  • Enlist senior management, when appropriate, to help reinforce commitment and involvement from suppliers

Identify and Implement Supplier-Related Savings Levers

  • Incorporate savings targets and contract requirements across categories into negotiations
  • Participate in supplier segmentation and strategic goal setting
  • Coordinate supplier initiatives with commercial managers
  • Provide market intelligence and price trends to relevant internal partners on a disciplined schedule
  • Utilize should-cost models that are benchmarked and relevant to the global marketplace
  • Handle conflict and build effective relationships with key partners

Drive a Holistic Negotiation Strategy with Supplier for New Business and Sustaining Purchases

  • Collaborate across categories to ensure unified negotiation plans
  • Have initiative to lead or participate in negotiations for contract extensions and renewals, renegotiation of prices, transfers, etc.
  • Coordinate with Commercial Managers to incorporate sourcing events/RFQ process into bundled negotiation
  • Incorporate savings targets and contract requirements into negotiations
  • Develop a contract strategy for suppliers and create, negotiate, monitor and enforce contracted terms and conditions

Ensure a Compliant, and Ethical Supplier Performance

  • Partner with Commercial Managers and stakeholders to build comprehensive view of supplier performance
  • Assist Category Team in relaying site specific priorities to supplier
  • Collaborate internally to drive and develop key performance measures/metrics and monitor supplier performance against these expectations to ensure continuous supplier improvement
  • Lead in organizing and delivering on supplier events, such as Quarterly Business Reviews, Annual Supplier Evaluations, and Executive Review Meetings

Collaborate with Stakeholders to Deliver Strategic Solutions

  • Develop and maintain expertise in the assigned supplier(s) through relationships with Category Director and Commercial Managers
  • Implement processes to monitor stakeholder satisfaction with key suppliers
  • Drive customer-centric approach to solving issues and representing Procurement
  • Maintain close interaction with business partners to ensure supplier-related needs are addressed
  • Manage conflict and build effective relationships with internal and external partners
  • Provide advice to senior and executive management on strategic decisions related to the supplier(s)

Education Required

Bachelor’s or Master Degree or equivalent experience

  • Business
  • Business Administration/Management
  • Engineering
  • Supply Chain Management
  • Related field of study



  • Professional Procurement Certification (ISM, APICS, etc)


The following are examples of experiences to help prepare a team member for the Supplier Account Manager role.

  • Excellent oral and written communication skills
  • Able to work independently or with a cross functional team
  • Proficient with Microsoft Office Suite applications
  • Business or communication training (Bachelors or equivalent experience)
  • Positive relationship skills / ability to “be the face of Micron”
  • Negotiation training or experience
  • Familiar with supplier performance management techniques
  • Experience working in a small team environment
  • Ability to lead without direct authority
  • Experience working at executive levels both internally and externally


We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law. This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Taichung || Taichung City (TW-TXG) || Taiwan (TW) || Backend Manufacturing || Experienced || Regular || Materials/Purchasing || #LI-JC1 || Tier 4 || 

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