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GQ - NVMQRA SENIOR ENGINEER (RMA)

Singapore, 02, SG

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 

 

Req. ID: 249583 

 

As a Non-Volatile Memory Quality & Reliability Assurance (NVMQRA) Engineer at Micron Technology, you will be responsible for performing formal Failure Analysis of customer reported failing devices via the Returned Material Authorization (RMA) process. You will be required to summarize lab analysis results at the electrical and physical level to identify root cause and establish an associated containment plan. In this role, you will have the opportunities to collaborate with various engineering and manufacturing stakeholders to evaluate and review Corrective Actions /Preventive Actions. You will provide documentation of the RMA findings and oversee the final customer report till closure. In addition, for the senior role, you will be asked to provide guidance and lead the team when solving complex unplanned deviations reported by our customers. Project management skills are necessary and the ability to make critical decisions that directly translate to quality and timely completion of the project is highly desirable. You will also be required to spearhead the sustaining efforts and keeping up to date on new product knowledge, as well as developing and mentoring new talents.

 

Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

  • Understand customer complaint of the memory component failure
  • Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
  • Perform bench level analysis including initial data image analysis/examination
  • Perform Automated Test Equipment (ATE) analysis and interpret results
  • Work with the appropriate engineering teams (e.g., Product Engineering, Yield Enhancement) to perform detailed fault isolation when electrical failure has been confirmed
  • Summarize findings and submit for physical failure analysis (PFA).

 

Provide FA Reports for Micron Customer Facing Team for Communication to Customers

  • Summarize analysis at electrical and physical level into customer friendly formats.
  • Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: GDMS) for Root Cause and/or Corrective Action and a containment plan
  • Identify potential risk to external customers
  • Communicate with respective BU (Business Unit) on potential impact to customers
  • Communicate FA updates through interim reports or during scheduled meetings with the customers.
  • Provide formal FA Report with findings

 

Sustain Knowledge of Device Capabilities and Characteristics

  • Keep up to date with latest Wafer Fabrication and Package Assembly process technology
  • Understand datasheet specifications for each device.
  • Comprehension of qualification data and potential impact to customer operation
  • Stay up-to-date on common customer system applications and usage model
  • Partnering with customer support team to resolve ongoing customer issues

 

Qualifications and Experience

  • Excellent verbal and written communication skills. The ability to communicate clearly and concisely both verbally and in writing is critical in this role.
  • Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
  • Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner
  • Excellent problem-solving and analytical skills with strong attention to details.
  • Familiarity with NexTest /Teradyne bench analytical tools, scripting in linux console will be an added advantage.

 


Education

  • A Bachelor or Masters Degree in Electrical Engineering or similar field of study.
  • Relevant experienced candidates will be considered for the Senior Role.

 

 

Closing Date: Until Filled

Site: MSB - 990 Bendemeer Road, Singapore 339942

 

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit micron.com/careers

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.

 

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

 

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form


Keywords:  Singapore || North East (SG-02) || Singapore (SG) || Quality || Experienced || Regular || Engineering || #LI-KP1 || Tier 4 || 

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