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Singapore, 02, SG

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 249582 


As a Non-Volatile Memory Quality & Reliability Assurance (NVMQRA) Engineer at Micron Technology, you will be responsible for performing formal Failure Analysis of customer reported failing devices via the Returned Material Authorization (RMA) process. You will be required to summarize lab analysis results at the electrical and physical level to identify root cause and establish an associated containment plan. In this role, you will have the opportunities to collaborate with various engineering and manufacturing stakeholders to evaluate and review Corrective Actions /Preventive Actions. You will provide documentation of the RMA findings and oversee the final customer report till closure. Project management skills are necessary and the ability to make critical decisions that directly translate to quality and timely completion of the project is highly desirable. You will also be required to spearhead the sustaining efforts and keeping up to date on new product knowledge.


Responsibilities and Tasks

Perform Failure Analysis of Customer Returns

  • Understand customer complaint of the memory component failure
  • Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
  • Perform bench level analysis including initial data image analysis/examination
  • Perform Automated Test Equipment (ATE) analysis and interpret results
  • Work with the appropriate engineering teams (e.g., Product Engineering, Yield Enhancement) to perform detailed fault isolation when electrical failure has been confirmed
  • Summarize findings and submit for physical failure analysis (PFA).


Provide FA Reports for Micron Customer Facing Team for Communication to Customers

  • Summarize analysis at electrical and physical level into customer friendly formats.
  • Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: GDMS) for Root Cause and/or Corrective Action and a containment plan
  • Identify potential risk to external customers
  • Communicate with respective BU (Business Unit) on potential impact to customers
  • Communicate FA updates through interim reports or during scheduled meetings with the customers.
  • Provide formal FA Report with findings


Sustain Knowledge of Device Capabilities and Characteristics

  • Keep up to date with latest Wafer Fabrication and Package Assembly process technology
  • Understand datasheet specifications for each device.
  • Comprehension of qualification data and potential impact to customer operation
  • Stay up-to-date on common customer system applications and usage model
  • Partnering with customer support team to resolve ongoing customer issues


Qualifications and Experience

  • Excellent verbal and written communication skills. The ability to communicate clearly and concisely both verbally and in writing is critical in this role.
  • Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
  • Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner
  • Excellent problem-solving and analytical skills with strong attention to details.
  • Familiarity with NexTest /Teradyne bench analytical tools, scripting in linux console will be an added advantage.


Fresh graduates with keen interest in the semiconductor industry are strongly encouraged to apply. Specific Job related training will be provided..

Degree in Electrical Engineering or similar field of study.


Closing Date: Until Filled

Site: MSB - 990 Bendemeer Road, Singapore 339942


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