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Director, Global Supplier Quality

Singapore, 03, SG

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 262901 


As the Director for Global Supplier Quality at Micron Technology, Inc., you will be responsible to lead a global supply quality team to establish and to maintain key relationships with other Micron functions to meet the business needs of Micron. The key stakeholders are namely the Global Quality Leadership, Procurement, Legal, Manufacturing Operations, Business Units and R&D. 


As the Supplier Quality Management, you will be responsible to ensure consistent management and deployment of quality requirements, supplier quality governance processes for the supplier base, and suppliers are measured and managed to achieve compliance as a process for continuous improvement.


The Director, Global Supplier Quality will report directly to the Senior Director, A/T Central & Supply Quality.

Responsibilities and Tasks

Supply Quality Management

  • Enable quality excellence of
    • Suppliers deliver highest possible quality material to Micron
    • Supplier compliance to QMS (Quality Management System) requirements, Standards, CPH (Control Point Hardening), STC (Ship To Control) and other quality safeguard programs that Micron fan-out
    • Alternate supplier development to mitigate business continuity risks
    • Supplier continuous improvement programs toward process stability, robustness and margin enhancement
    • Shift left quality mentality with comprehensive in-line process control and monitoring approach to eliminate any escape defects going to Micron internal frontend/backend manufacturing lines and OSAT Outsourced Semiconductor Assembly and Test sites
    • System / Platform / Dashboard to enable data analysis and monitoring
  • Identify supplier risk level, which further mitigate risk to ensure low to zero risk to Micron
  • Establish metric toward supplier zero defect strategy to match with Micron KPI
  • Enable supplier quality as material technical expert to consult others if needed
  • Enable linkage between supplier and Micron internal team (IQC, Engineering and operation), to ensure transparent communication
  • Partnership with procurement and engineering to enable supplier capability and capacity to support Micron
  • Establish right business process to enable smooth process related to Material supplier (SCM, SQN, AVL/AML, On Boarding and so on)
  • Enable the coverage beyond material toward equipment spare, non-Micron OEM product (CPG), and tooling, IDM and equipment                   


Manage Team Member Performance

  • Develop a high performing team
  • Establish functional area objectives aligned to department and corporate strategic objectives and align IPP goals
  • Establish job responsibilities and performance and development goals for direct reports
  • Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports
  • Collect, review, and provide verbal and written performance feedback to continuously develop your functional area
  • Monitor and manage functional area performance achievement
  • Coach, mentor and develop direct reports and future leaders
  • Manage and ensure conflict resolution
  • Provide and support recognition


Build an Effective Team

  • Establish functional area objectives, align roles and responsibilities and communicate line of sight to department and company strategic objectives
  • Remove barriers and drive for accountability
  • Optimize functional area performance and structure
  • Assess talent and develop talent management strategies to execute objectives
  • Evaluate and support learning opportunities in your functional area and plan development opportunities with direct reports
  • Empower team members and promote teamwork
  • Ensure partnerships across functional areas and customer groups


Manage Functional Area Service Delivery

  • Develop and implement functional area objectives and strategies
  • Oversee work execution and problem solving
  • Manage the troubleshooting of escalated issues and drive resolution
  • Coordinate and communicate departmental policy and procedures
  • Manage adherence to departmental policy and procedures and provide feedback
  • Ensure team members are properly trained according to department compliance and work requirements
  • Manage internal budgets
  • Identify and implement system and process improvements
  • Develop, communicate, and manage functional area performance metrics
  • Manage, engage in, and promote continuous cost reduction and quality improvement efforts


Provide Organizational Leadership to Build Functional Strategies, Processes, and Policy

  • Create and execute strategies according to requirements (e.g. stakeholder, regulatory, corporate, departmental)
  • Monitor functional area performance to plan
  • Utilize domain knowledge to influence subject matter expertise
  • Participate in or lead cross-functional teams and projects
  • Mentor direct reports and future leaders
  • Collaborate with peers to construct global solutions
  • Manage conflict, identify and utilize escalation paths
  • Align internal strategies and communicate line of sight to corporate strategic objectives
  • Support corporate business initiatives, communicate and provide direction


Collaborate with Stakeholders to Deliver Strategic Solutions

  • Identify and understand functional area service requirements
  • Establish and communicate functional area capabilities to ensure stakeholder expectations are aligned
  • Develop and measure functional metrics to ensure deliverables are met
  • Provide functional area expertise to customers and other stakeholders
  • Coordinate functional services with peer group and internal global partners
  • Manage conflict and build effective relationships with internal and external stakeholders
  • Initiate and sustain effective communication with internal and external stakeholders


Ensure a Safe, Compliant, and Ethical Work Environment

  • Maintain knowledge of and apply company safety, labor, and ethics policies
  • Communicate requirements to leaders, team members and external stakeholders
  • Ensure execution of mandatory training for direct reports and oversee mandatory training for functional area team members
  • Identify and resolve and / or report potential safety, security, and labor issues


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

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