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Tmall Account Manager

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Date: Aug 3, 2019

Location: Shanghai, 31, CN

Company: Micron

Req. ID: 134368 

Recruiter: Cindy Ling 

Micron Technology’s vision is to transform how the world uses information to enrich life and our dedication to people, innovation, tenacity, partnership, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and collaboration while supporting our global community.


This position manages and drives sales revenue growth for Crucial and Ballistix Branded Products specifically through Tmall



  • Develop strong relationships on all levels within assigned accounts
  • Champion the accounts at all levels internally and externally to balance customer and Micron needs and profitability
  • Work closely with Disty regarding shipment, inventory level, RMA, tele-supports, online supports, etc.
  • Achieve high sales quotas, targets and growth goals
    • Analyze revenue, sales targets, and account expenses
    • Ensure accuracy with pricing, listings, reporting, etc.
    • Call for all the supports internally and externally to solve problems
  • Be responsible for all the seasonal promos, make sure that Micron achieves good sales results 
  • Discover and build new relationships within accounts to uncover new opportunities
  • Generate and execute new ideas
  • Provide feedback on market conditions, competitive activities and pricing



  • 5+ years working experience with etail sales & marketing, specifically flash memory, DRAM, SSD, HDD or PC peripherals. Working experience at Tmall/T mall operation is required, additional experience with other etailers is a plus
    • Deep knowledge of Tmall Corporate operation models and culture 
  • Strong interpersonal skills
  • Excellent communication skills, presentation skills – verbal and written
  • Excellent negotiation skills
  • Analytical and project management skills
  • Polite, friendly and diplomatic demeanor
  • Problem solver
  • Ability to prioritize and manage several different tasks at once
  • Provide feedback on market conditions, competitive activities and pricing
  • Ability to generate and execute new ideas
  • BS degree, English communication is a plus


About Us

As the leader in creative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to use the value of data to unlock financial insights, accelerate scientific breakthroughs and improve communication around the world.

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.


Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.


To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).


Keywords:  Shanghai || Shanghai (CN-31) || China (CN) || SGA || Experienced || Regular || Sales || #LI-IL1 || Tier 4 || 

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