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Technical Solutions Architect

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Date: Jul 31, 2019

Location: San Jose, CA, US

Company: Micron

 

Req. ID: 138360 

Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community.

 

Enterprises are in the midst of major transformations in information technology: the principals of cloud computing are changing the way software is developed and deployed; DevOps is redefining the software and operations lifecycle; software-defined storage and next-gen application development has shifted storage from arrays to server-attached; and artificial intelligence has dramatically increased the need for vast amounts of high-performance memory. As a global leader focused on memory innovation, Micron is uniquely positioned to partner with customers as they embrace the biggest changes to computing in decades. Key to this partnership is the Technical Solutions Architect.

 

Responsibilities include, but not limited to:

As a Technical Solutions Architect (TSA) in Micron Technology’s global sales organization, you will be charged with developing deep technical relationships with key OEM, enterprise, and channel customers. Your responsibilities will include, but not be limited to:

 

Virtual account team leadership

  • Lead technology strategy for one or more customer-focused virtual account teams.
  • Partner with Channel Team to develop short and long-term sales strategy.
  • Partner with field applications engineers to translate technical strategy into product qualification success.
  • Align sales team with Micron global and business unit strategic initiatives.
  • Proactive with the ability to work independently as well as collaborate across multiple disciplines, geographies, and cultures.

 

Customer technical engagement

  • Develop deep technical relationships across assigned partners working towards trusted advisor status.
  • Deeply understand the business and technical requirements of assigned partners and their focus verticals.
  • Align technology from the entire Micron portfolio and ecosystem partners to solve currently defined customer challenges.
  • Partner with partner(s) to reveal not-yet-understood opportunities and challenges.
  • Understand and influence customer strategy and roadmaps.

 

Cross-functional leadership

  • Research, develop, document, and share reusable solution designs with partners and customers.
  • Evangelize joint customer-Micron solutions across the Micron sales team to facilitate growth for both Micron and assigned customer(s).
  • Partner with business units to ensure that the voice of the customer influences product and solutions roadmaps; work with corporate and BU marketing to maximize the global impact of solutions.
  • Provide thought leadership; keep up with industry trends; influence strategy based on understanding of ecosystem and market.
  • Act as the primary technical evangelist within assigned partners and customer(s) for future, emerging, and next-generation products and solutions.

 

Minimum Qualifications:

  • Bachelor’s Degree in business, Engineering, Marketing, or related field of study (or equivalent experience).
  • 5+ years customer-facing presales engineering (systems engineering, solutions architecture) or field applications engineering with a strong focus on solutions.
  • Proven ability to understand and explain varied solutions from across a broad technology ecosystem.
  • Track-record of building trust and earning influence in critical customer relationships.
  • Strong collaboration skills and willingness to work in a cross-functional virtual team environment.
  • Experience providing internal and external facing thought leadership.
  • Excellent presentation, communications, and organizational skills.
  • Ability to define architecture and account strategy and align solutions to the overall Micron direction.
  • Experience working with channel partners including systems integrators, and national service providers.

 

Preferred Skills:

  • Excellent communication skills both written and verbal
  • Strong interpersonal skills and maintain positive relationships with colleagues
  • Ambitious, goal-oriented, and dedicated
  • Collaborate effectively in a dynamic team environment

 

About Us

As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to leverage the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.

 

Micron Benefits

Employee Rewards Program, Healthcare, Paid time off (Combined Sick and Vacation Time), Retirement savings plans, Paid maternity/paternity leave, Employee Assistance Program, Professional development training, Workplace wellness programs, Micron Health Clinic (Boise only), Fitness Center / Activity rooms (Boise only), Tuition Reimbursement, Micron Corporate Discounts, Casual Dress attire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or submit: Job Information Request Form to: TJA@micron.com.


Keywords:  San Jose || California (US-CA) || United States (US) || SGA || Experienced || Regular || Sales || #LI-DG1 ||
 


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