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Social Media Strategy Manager

San Jose, CA, US

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 291345 


We are looking for a Social Media Strategy Manager to join Micron’s Global Digital Marketing team. You will lead the development and execution of our social strategy across owned, earned and paid channels. You will govern our global channels, lead all aspects of social media crisis management, develop programs to activate our senior leaders and employees, and build out our social media capabilities across people, process, data and technology. You will harness the power of social data to inform our social editorial and community management locally and globally.



Responsibilities include, but not limited to:


  • Oversee the ongoing social editorial for our global channels, and partner with our Studio design team to develop social-first content that increases reach and engagement.
  • Govern existing channels at both the global and local level to ensure a consistent brand voice and visual style for micron.
  • Launch new Micron-branded channels on established and emerging social to help us to expand our footprint in a way that is aligned to our strategy.
  • Lead the social listening and monitoring for both brand insights and potential risk/crisis scenarios, alerting the appropriate internal partners and providing strategic council in the case of crises that arise on social channels.
  • Develop strategic social media programs across employee advocacy, executive voices activation, and social influencer engagement.
  • Assist with the creation and implementation of our paid social program to increase engagement and reach with our content with specific target audiences.
  • Design and deliver training programs.
  • Contribute to campaign and ad hoc report development as needed using social analytics.
  • Report on overall social channel critical metrics and use data to continuously test & optimize Micron’s social media.
  • Manage social technology vendor relationships (e.g., Hootsuite, Talkwalker, Crisp Thinking) and ensure setup and configuration is optimized based on business needs.
  • Stay abreast of the latest trends that can inform future social media efforts, reporting to leadership and other social media practitioners.


Basic Qualifications:

  • 10+ years of progressive responsibility in social media strategy and program development.
  • Extensive experience working for or with global Fortune 500 companies.
  • Bachelor’s Degree or equivalent experience in Marketing, Communications, or related fields.
  • Experience working in a global environment with good interpersonal skills to collaborate with internal partners in multiple geographies.
  • A passion for social media and understanding its business impact, and an in-depth knowledge of social platforms and trends.
  • Keen sense of editorial and how to translate a corporate voice for social channels.
  • Track record of delivering performant social media campaigns, with a view to where social integrates with other digital and traditional channels.
  • Experience using social technology and data to measure impact and determine improvements.
  • Previous hands-on experience managing social media channels.
  • Ability to gracefully adapt to changing work circumstances.


Preferred Qualifications:

  • Understanding of the Enterprise B2B Tech space and/or semiconductor industry.
  • Experience with social listening tools driven by Boolean queries.


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  San Jose || California (US-CA) || United States (US) || SGA || Experienced || Regular || Marketing || #LI-SC2 || Tier 5 || 

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