Senior Technical Solutions Architect

Req. ID: 146518 

Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community.

Enterprises are in the midst of major transformations in information technology: the principals of cloud computing are changing the way software is developed and deployed; DevOps is redefining the software and operations lifecycle; software-defined storage and next-gen application development has shifted storage from arrays to server-attached; and artificial intelligence has dramatically increased the need for vast amounts of high performance memory. At the center of all of these trends, Micron is transforming how the world uses information to enrich life. As a global leader passionate about memory innovation, Micron is uniquely positioned to partner with customers as they embrace the biggest changes to computing in decades. Key to this partnership is the Technical Solutions Architect.

As a Technical Solutions Architect (TSA) in Micron Technology’s global sales organization, you will be charged with developing deep technical relationships with key enterprise, and channel customers.

Responsibilities include, but not limited to:

Virtual account team leadership

• Lead technology strategy for one or more customer-focused virtual account teams.
• Partner with Channel Team to develop short and long-term sales strategy.
• Partner with field applications engineers to translate technical strategy into product qualification success.
• Deeply understand the business and technical requirements of assigned partners and their focus end customers.
• Ability to provide system / solution level mentorship, explaining trade-off in performance, cost, and compatibility across Micron portfolio.
• Proactive with the ability to work independently as well as collaborate across multiple disciplines, geographies, and cultures.
• Collaborate with channel partner(s) to reveal not-yet-understood opportunities and challenges.
• Understand and influence customer strategy and roadmaps.

Customer technical engagement

• Develop deep technical relationships across assigned partners working towards trusted advisor status.
• Deeply understand the business and technical requirements of assigned partners and their focus verticals.
• Align technology from the entire Micron portfolio and ecosystem partners to solve currently defined customer challenges.
• Provide Training to Customers, Sales, and internal team members on key technical topics related to memory /storage.
• Work with channel partners and customers to determine the best memory / storage footprint and best system configuration for the specific target.
• Understand and influence customer strategy and roadmaps.

Cross-functional leadership

• Research, develop, document, and share reusable solution designs with partners and customers.
• Evangelize joint customer-Micron solutions across the Micron sales team to facilitate growth for both Micron and assigned customer(s).
• Partner with business units to ensure that the voice of the customer influences product and solutions roadmaps; work with corporate and BU marketing to maximize the global impact of solutions.
• Provide thought leadership; keep up with industry trends; influence strategy based on understanding of ecosystem and market.
• Act as the primary technical evangelist within assigned partners and customer(s) for future, emerging, and next-generation products and solutions.

Minimum Qualifications:

• Track-record of building trust and earning influence in critical customer relationships.
• Strong collaboration skills and willingness to work in a cross-functional virtual team environment.
• Ability to define architecture and account strategy and align solutions to the overall Micron direction.
• Experience working with channel partners including systems integrators, and national service providers.
• Systems experience, which could include:
• Server Systems hardware architecture, design, test and troubleshooting
• DRAM / SSD architecture in systems / solutions
• Data Center Server Management
• Excellent presentation and organizational skills.
• Have excellent English skills, both oral and written.
• 5+ years customer-facing presales engineering (systems engineering, solutions architecture) or field applications engineering with a strong focus on solutions.
• Bachelor’s Degree in business, Engineering, Marketing, or related field of study (or equivalent experience).

Preferred Skills:

• Excellent communication skills both written and verbal
• Strong interpersonal skills and maintain positive relationships
• Ambitious, goal-oriented, and a dedicated colleague

This role supports the Cetnral Region based out of Chicago, IL.

About Us

As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to leverage the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.

Micron Benefits

Employee Rewards Program, Healthcare, Paid time off (Combined Sick and Vacation Time), Retirement savings plans, Paid maternity/paternity leave, Employee Assistance Program, Professional development training, Workplace wellness programs, Micron Health Clinic (Boise only), Fitness Center / Activity rooms (Boise only), Tuition Reimbursement, Micron Corporate Discounts, Casual Dress attire.

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law. This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Chicago || Illinois (US-IL) || United States (US) || SGA || Experienced || Regular || Sales || #LI-DG1 || Tier 4 ||