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Penang, 07, MY

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 243862 


As a Manager, Account Receivables at Micron Technology, Inc., you will be responsible for oversight of AR activities through enforcement of AR department policies and procedures while ensuring adherence to established global best practices. You will be responsible for being the liaison with the staff and ensuring internal and external customers receive prompt and accurate support. You will oversee the relationship with the staff as they execute in the performance invoicing, collections, claims management, cash application, identification of problem accounts, and determining escalation or risk-mitigation actions.  Additional responsibilities will include representing AR department in cross-functional projects. 


Responsibilities and Tasks


Monitor staff activity to ensure compliance with established processes including, but not limited to the following:


Create customer invoices, debit memos and credit memos


Monitor invoice output and distribution


Enter and reconcile cash receipts including credit cards and PayPal when appliable


Monitor cash application process to assure cash receipts are applied within 24 hours of



Weekly aging review on open AR and overdue items to understand and agree on

escalation process.


Complete SAP AR Worklist-Open Items with evidence of past dues invoices, debit claims, credit memos, and cash receipts within assigned portfolio being aggressively worked through the review of AR Worklist portfolios


Follow up with customers and prioritize work based upon the SAP AR Worklist Valuation score following Conditions ruling through the evidence of Customer Contact notes


Clearly document evidence of all activities including timely follow-up on broken promises and outcomes in the AR Worklist – Customer Contacts or the Promise to Pay


Approve debit memo, credit memos, and any other invoice/customer account adjustments as submitted by staff.


Escalate serious account issues or potential losses to the credit analyst, sales management and/or Credit and AR management


Liaise with staff to ensure disputes and processes adhere to the Dispute Resolution Framework with evidence that trends are being monitored within a customer’s portfolio and escalate serious issues


Manage and oversee the “AR Cash Receipts” forecasting model to provide input and visibility to Financial Planning team on quarterly cash receipts for Trade AR and other AR activities that the model and process captures.  Facilitate review with leadership and reporting to Senior Leadership team.


Participation and representation for AR on the Return Material Authorization (RMA) Governance Board and with other applicable cross-functional teams and projects


Identify and implement system and process improvements including SAP/FSCM super user role


Participation with other Business Areas on projects that will impact AR related systems including SAP, FSCM, and Model N 


Perform month-end close activities

Fiscal Month-end Consolidated AR Management Report by MU Sales Entity


Oversee and coordinate the communication of account issues as identified by staff in established monthly and quarterly meetings, or as required by established policy and procedures, ensuring awareness and early involvement of AR, Credit and Sales management


Ensure completion of internal reporting within established deadlines


Assist management with monitoring risks and controls in Accounts Receivable as documented for Sarbanes Oxley (SOX) and ensuring performance of legal entity controls


Ensure compliance with internal controls framework for staff to ensure no control exceptions or failures


Participate in periodic review of policies and procedures within established deadlines


Ensure compliance with confidentiality policies regarding the use of and storage of customer information


Assist and support staff to review or negotiate customer settlements and agreements


Monitor the completion of training profiles and hold team members accountable for application

of that training in the performance of their work


Maintain awareness of economic conditions and trends in the memory industry, as well as

trends in the credit and collections profession, sharing this information regularly with team members




Bachelors Degree

· Finance or Accounting or Business




Masters Degree

· Finance or Accounting





>5 years’ experience in any of the following:

· Credit, Collections, Accounts Receivable


· Leadership or Supervisory role

· Added advantage with prior working experience with EMEA (Europe) customers or living or studying at UK and ability to speak other languages    





· Market Awareness: Understands industry, market, geographies and competitive landscape.


· Business Acumen: Demonstrates knowledge of internal and external business drivers, decisions,

relationships and influencing factors that affect the accomplishment of desired business outcomes.


· Collaboration and Facilitation: Leads without authority, collaborates through an inclusive approach,

across geographic and organizational cultures to achieve mutual success for the company.


· Work Coordination: Leads or participates in the planning, communication, and execution of

work activities in a coordinated and efficient manner.


· Talent Management: Utilizes performance management to assess performance and behaviors against

standards and expectations, including development plans. Solicits and provides positive and constructive



· Personal Development: Seeks out growth / learning opportunities and accepts responsibility for

achieving personal growth.




About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Penang || Pulau Pinang (MY-07) || Malaysia (MY) || SGA || Experienced || Regular || Accounting/Finance || #LI-HN1 || Tier 4 || 

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