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IT Storage/System Engineer

Penang, 07, MY

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 264384 


At Micron Technology, we transform how the world uses information to enrich life through our core values. With our mission to be a global leader in memory and storage solutions, we are committed to building continuous innovation by operating thoughtfully, empowering people and sourcing responsibly with sustainability as the key in our mind.


Job Description:

  • Supporting acquisition, installation, and administration of enterprise Data Storage & Backup environment.
  • Solving, perform root cause analysis and identify data storage related problems
  • Provisioning of data storage resources to servers and provide system security and access
  • Providing data backup client installations & scheduling, backup policies setting, performance tuning, and fixing.
  • Use management tools to analyze performance and identify bottlenecks or slowdowns and take appropriate action to resolve.
  • Develop scripts to automate manual processes for operational improvement
  • Planning, coordinating and upgrading components of the data storage as needed with software, hardware upgrades. Collaborating closely with vendors as needed in this process
  • Provide engineering support for raised Remedy cases and drive closure within SLA.
  • Upkeep service efficiency and end-user satisfaction levels through service SLA.
  • Maintaining systems and update operational documentation to ensure that they are current.
  • Provide regular and timely update of project status to the key business partners.
  • Involving in projects to upkeep the computing environment to meet future demands.
  • Participate in worldwide collaboration meetings to share on engineering efforts, technical challenges and breakthroughs
  • Participate in 24/7 on-call rotation, major incidents and reviews (postmortems).
  • Attend to level 2/3 user service requests and service restoration through Remedy (Incident Management)
  • Work with vendors and team members to tackle issues related to the operations (Problem Management)
  • Ensure assets are updated promptly in Asset Management system
  • Ensure all changes to systems are recorded and accurately executed with approval (Organizational Change)
  • Review the performance of systems and plan for lifecycle projects and future expansion (Capacity Management)
  • Participate in Business Continuity Planning and DR strategy including detailing of DR procedures, and executing DR drills
  • Maintain and review the DR documents on a periodic basis.


  • Master’s/Bachelor’s Degree with good Honours in any Computer Science/Engineering discipline
  • Good communication skills.
  • About 2 years of experience, and good working knowledge of the following:
  • Network architectures, TCP/IP, name resolution and directory services
  • Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment.
  • Windows/Linux Server Operating System and their relevant tools to manage them.
  • Networked PC and Windows/Linux environment support
  • Enterprise-class server hardware technologies leveraged in a data center


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Penang || Pulau Pinang (MY-07) || Malaysia (MY) || Backend Manufacturing || Experienced || Regular || Information Systems and Technology || #LI-EA1 || Tier 3 || 

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