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DRAM Quality and Reliability Assurance Engineer (Fresh graduates)

Penang, 07, MY

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 254846 


Job Description

As a DRAM and Emerging Memory Quality and Reliability Assurance (DEMQRA)Returned Material Authorization (RMA) Engineer at Micron Technology, Inc., you will be responsible for overseeing and tracking the formal Failure Analysis (FA) of customer-returned product. You will summarize analysis at the electrical and physical level, identifying root cause, and establishing an associated containment plan. In this role you will work with various engineering and manufacturing groups to evaluate and implement corrective actions (CAs) for the identified issues. You will also be required to regularly communicate FA results to customers as well as other Micron engineering and manufacturing teams. Additionally you will need to sustain knowledge of device capabilities and characteristics along with a basic understanding of the associated manufacturing processes.

The DEMQRA RMA Engineer must demonstrate the ability to handle multiple customers and deal with multiple issues at one time, while providing detailed and timely follow-up between all applicable internal organizations at Micron.


Responsibilities and Tasks

Manage FA of Customer Concerns

  • Understand the customer complaint as it relates to the DRAM component or module
  • When not already provided, initiate contact with customer or customer representative to identify specific failing conditions
  • Oversee and direct initial bench level, system level, and ATE level analysis and interpret results
  • Coordinate detailed component level analysis (electrical (EFA) and physical (PFA)) and interpret results


Manage Communication of Results with Manufacturing and Engineering Teams

  • Review feedback/Corrective Action (CA) from various manufacturing areas
  • Ask follow-up questions as necessary to provide an adequate customer response
  • Translate results to a customer friendly format
  • Analyze data from various sources for trends and variations
  • Communicate the needed process improvements


Provide FA Reports to External Customers

  • Summarize the RMA background and FA results
  • Identify the root cause and potential improvements for use in reports
  • Identify and provide containment information associated risk assessment
  • Generate both interim and final FA reports for customer consumption
  • Provide customer support for ongoing questions/concerns related to the FA report


Maintain Knowledge of Device Capabilities and Characteristics

  • Understand the latest process technology
  • Recognize differences from previous technology nodes with the associated risks
  • Understand the datasheet specifications for each device
  • Stay up-to-date on common customer DRAM applications
  • Partner with field support teams to understand ongoing customer status




Bachelors degree or equivalent experience

  • Engineering - Electrical
  • Related field of study



3 years’ experience in each of the following:

  • Engineering         
  • Technical Customer Support       
  • DRAM-related and/or semiconductor-related background



  • Basic understanding of electrical/electronic principles  
  • Strong problem solving and analytical skills      
  • Excellent verbal and written communication skills        
  • Good individual work habits       
  • Ability to work effectively in cross-functional teams     
  • Proficiency with Microsoft applications 
  • Strong attention to datail 
  • Ability to handle occasional high stress situations in a professional manner        
  • Willing to work occasional abnormal hours to provide support for overseas customers or technical teams at other Micron sites         
  • Basic understanding of computer and other electronic hardware architectures    
  • Statistical data analysis    
  • Familiarity with JMP or similar statistical analysis software   
  • Programming experience preferred         


Fresh graduates are encouraged to apply


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Penang || Pulau Pinang (MY-07) || Malaysia (MY) || Quality || College || Regular || Engineering || #LI-EA1 || Tier 3 || 

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