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Front Line Manager

Muar, 01, MY


Req. ID: 201002 

As a Front Line Manager, you are require providing the technical guidance to technical support engineer on the daily routine work. Overseeing manning support, efficacy of the implementation of new methods or procedures. Ensures the effective use of materials, equipment, and personnel in producing quality products at competitive costs. Acts as liaison with engineering in releasing new products. Develops systems to maintain reports and record keeping of small tools. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Developing technical support engineer knowledge base on the job requirement.


Responsibilities and Tasks:

  • Sets objectives and provide guidance for technical support team
  • Ensures the implementation of tactical plans to achieve objectives. 
  • Determines how best to utilize work unit resources to achieve end results. 
  • Ensures accuracy, quality, and timeliness of results.
  • Analyze situations and determine resources needed to solve issue
  • Makes decisions that directly impact the achievement of work unit and sub-function objectives. 
  • Ensures work unit milestones and goals are achieved. 
  • Working on career development responsibilities for direct reports. 
  • Applies broad knowledge to solve problems. 
  • Adapts communication style to engage and motivate work units.
  • Assign problems/tasks to tech support
  • Regularly analyze and review logs to determine if problems are imminent and develop solutions before occurring
  • Ensure ongoing training for tech support staff; advise tech support staff on career planning; maintain and analyze training records.



  • Master / Degree in Mechanical, Mechatronics, Electrical & Electronics or related Engineering
  • Minimum 8 years of working experience in semiconductor industry.
  • Knowledge in supervisory
  • Excellent interpersonal, communication and leadership skill with an extremely positive attitude towards working as a team.
  • Broad technical knowledge in problem solving analytical skill
  • Self-motivated, possess initiative and ability to work independently
  • Team player with good communication and interpersonal skills


Work Location: Muar, Johor, Malaysia

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Muar || Johor (MY-01) || Malaysia (MY) || Backend Manufacturing || Experienced || Regular || Manufacturing/Production Operations || #LI-LT1 ||

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