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UCC Zoom/Teams Engineer

Hyderabad, TG, IN

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 218321 


Responsibilities include, but not limited to:

  • Translate business customer needs into functional and practical system designs
  • Write system specifications and statements of work, including RFPs/RFQs.
  • Oversee, provide support to, and maintain positive relationships with Microsoft, Zoom and other vendors, integrators, and partners.
  • Support the installation, configuration, commissioning, and training of audio visual integration projects
  • Draft or supervise drafting of solutions. Provide final approval on drawings.
  • Provide L4 troubleshooting support to Micron and contractor audio visual support staff as needed and on a global level
  • Conduct trainings and distribute training information to area training leads, end users, and support staff
  • Evaluate potential products and stay up to date on product offerings
  • Keep current on industry standards and best practices
  • Obtain and maintain various industry certifications
  • Attend manufacturer and industry trainings as needed
  • Define and implement enterprise communication and meeting solutions covering voice, video, chat, and teleconferencing
  • Define, in conjunction with users and service providers, the quality standards required to support business collaboration
  • Actively participate in developing operational models, processes, and procedures
  • Install, configure, upgrade, support, and maintain on premise Teams, Zoom and Polycom environments as well as overall conferencing room environments
  • Craft system documentation, testing, training, and post-deployment/upgrade assessments including regular system health checks for conference room technology
  • Lead L2/L3 support teams with skills and knowledge to address operational support needs
  • Enable and support the use of mobility for voice, video and sharing of content
    Minimum Qualifications:
  • Bachelor’s degree in an Information Technology or related discipline (Computer Science, Software Engineering, Math) and 5+ years related work experience with operating system hardware and/or software and components
  • You are proficient in Office 365 / Office 2016, Visio 2016
  • You have deep knowledge of IT (OSI model, TCP/IP settings, LAN/WAN Technologies), and
  • You have a solid grasp of architectural drawings, electrical and telecommunications drawings and related materials
  • You have excellent project prioritization and management techniques
  • You have superb communication, presentation, and training skills
    Preferred Skills:
  • You have industry knowledge of technology and audio-visual systems
  • You have Power BI experience
  • AV specific IT knowledge (Dante, AVB, H.264, H.323, etc.)


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Hyderabad || Telangana (IN-TG) || India (IN) || SGA || Experienced || Regular || Information Systems and Technology || #LI-SR3 || Tier 3 || 

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