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IT Software Packaging System Manager

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Date: Mar 8, 2019

Location: Hyderabad, AP, IN

Company: Micron

Req. ID: 126699 


Job Description for IT System Manager - Packaging

Job Description

As an IT Systems Manager – Packaging, at Micron Technology, you will support the packaging, deployment, and troubleshooting of commercial off-the-shelf (COTS) applications and custom Micron applications into the Micron environment.  You will be responsible for understanding the 3rd party applications that need to be packaged, work with the customers on requirements gathering, packaging the applications using tools such as Flexera Admin Studio and PowerShell, and deploying applications/packages via Microsoft System Center Configuration Manager (SCCM) and other deployment tools.

Responsibilities and Tasks

  • Manages the day-to-day support of incoming packaging requests
  • Work with the SCCM team to create deployments and collections
  • Troubleshoot issues, review log files, own the issue to resolution
  • Consult with infrastructure operations, development personnel, and support teams to provide technical advice and to resolve problems.



  • Bachelor’s Degree or equivalent experience
    • Computer Science or Information Systems preferred
    • Related field of study



  • 4-years’ experience or relevant course work in any of the following
    • Windows systems management/administration
    • Flexera Admin Studio Application packaging tool
    • Scripting languages including PowerShell, VBScript, and MS batch files
  • Minimum 4 years’ experience packaging, deploying, and troubleshooting COTS applications
  • MSI technology: Edit, update, and the configuration of MSI installers and MSI custom actions using Install Shield (Flexera Admin Studio) and other packaging tools such as Orca
  • Packaging: Use scripting and MSI editing to create complex software packages that will install and configure applications to the desired state - automatically and silently
  • 4-years’ experience packaging and distributing custom written .NET applications using .NET 4.5 or later


  • Two years of experience in packaging, deploying, and troubleshooting COTS applications leveraging industry standard installers (e.g. InstallShield, InstallAnywhere, InstallBuilder). This must include:
    • Custom actions and configurations.
    • Complex packaging using scripting to create software packages that will install and configure applications to the desired state.
  • Experience with custom packaging: Scripting and compiling MSI to create software packages. This must include:
    • Organizing files and dependencies (exe, dll, ocx).
    • Registration of .NET/COM/Assembly/Interops around custom written .NET applications using .NET 4.5 or later.
    • Patches and upgrades.
  • Experience with scripting languages including SQL, WQL, PowerShell, VBScript, and Windows batch files.


  • The ability to work in several areas of system management as part of a team or independently
  • Strong analytical, problem solving, and organizational skills
  • The ability to work in a dynamic, fast-paced, 24x7 work environment
  • The ability to manage multiple projects and tasks concurrently
  • Self-motivated with the ability to work with minimal supervision
  • Excellent customer service skills
  • Active team participation and demonstrated teamwork and consensus building skills
  • Proficient in English verbal and written communication skills
  • Working knowledge of and adherence to ITIL principles
  • Experience maintaining technical data and documentation.
  • Strong experience and working knowledge of current Windows Operating Systems.


  • Travel Required        Possible                               
  • Travel Frequency     1-2 times per year
  • Travel Duration         1 – 2 weeks                       
  • Travel Type                 International
  • Environment              Office                                   
  • Shift                               8+ hour shift, 5 days a week
  • Additional Information:         Occasional mornings, nights, and weekends to meet international time zones.

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.


Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.


To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).


Keywords:  Hyderabad || Andhra Pradesh (IN-AP) || India (IN) || SGA || Experienced || Regular || Information Systems and Technology || #LI-BD1 || Tier 3 || 

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