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IT Network Manager

Hyderabad, TG, IN

Req. ID: 154123 

Recruiter: BHARGAVI KRISHNA DIVI 

Job Summary

As a Manager, you are responsible for planning and to provide a capital optimization solution. You will develop and lead interpersonal capability: lead and plan organizational resources, communicate job expectations and changes, lead employee performance, and promote teamwork. Your job scope will cover handling NOC and Network Engineering teams.

 

Job Description

  • Lead a team of talented network engineers and drive improvements in key operations performance indicators.
  • Lead team members using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
  • Identify metrics and KPIs to measure NOC performance to provide periodic reporting to the management team.
  • Collaborate with leadership across various disciplines, initiates and influences relationships with and between key stakeholders involved; act as a point of contact for stakeholders.
  • Drive service improvements through continuous process, people and tools development.
  • Handle network and customer escalations and drive problem resolution.
  • Maintain a service-oriented environment focused on problem prediction, detection and resolution
  • Aid NOC Engineers as an escalation point and as an information resource and drive outage bridges to resolution.
  • Drive operational excellence and maintain the health of NOC processes.
  • Coordinate with engineering on new projects and operationalize them in NOC
  • Provide supervision to the NOC staff.
  • Engage and supervise contractor support personnel in the operational tasks.
  • Coordinate with vendors regarding updates to equipment and the equipment lifecycle.
  • Help build monitoring systems that meet the needs of the sites and Operations teams
  • Coordinate with vendors, service providers, and business units for upgrades of services and systems.
  • Optimize performance of existing and new equipment.
  • Provide formal corporate communications on directional changes or changes that will impact existing services.
  • Educate business units on the feasibility and limitations of the technologies in the environment.
  • Communicate and collaborate with peer groups (enterprise architects, security team, server team, etc.).

 

 

 

What you will need to be successful

 

  • Relevant work experience of more than 12 years
  • A bachelors degree in computer science or an equivalent degree/work-experience
  • Excellent understanding of Switching and Routing technologies
  • Hand-on project management experience in leading enterprise level network implementation
  • Knowledge and exposure to enterprise network infrastructure and operations
  • Excellent people management skills
  • Live the organization’s core values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or submit: Job Information Request Form to: TJA@micron.com.

 

Keywords:  Hyderabad || Telangana (IN-TG) || India (IN) || SGA || Experienced || Regular || Information Systems and Technology || #LI-BD1 || Tier 4 || 

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