IT Data Operations Manager

Req. ID: 136442 

Recruiter: BHARGAVI KRISHNA DIVI 

IT Data Operations Manager

Do you want to be at the forefront of data warehousing and analytics capabilities? Do you accept the challenge of managing and operating with in-memory technologies that deliver game changing business value?

Micron Technology is hiring data operations managers to be part of our IT Data Operations Team within the Enterprise Analytics and Data organization. The Data Operation team works closely with development team and Micron’s business functions in all aspects of data, data warehousing, and business intelligence supporting and maintaining data assets and Business Intelligence (BI) solutions. We are looking for individuals with Data Warehousing, database and ETL development skills to be part of our IT Operations team. This role will work primarily with SQL Server, Oracle, Microsoft BI Stack, SAP BW/SSIS ETL tools, native SAP HANA, Big data technologies like Hadoop.

Responsibilities and Tasks:

• Manages L2 support for Data Warehouse and Business Intelligence (BI) solutions and platforms
• Manage knowledge as it relates to Operations.
• Build critical insights to Operations team's performance and operate in a analytic driven operational environment
• Guide and manage the team through operational issues, escalations and resolve business partner issues in a timely manner with strong collaboration and care for business priorities.
• Own and drive post-mortem for critical issues
• Manages team working in a shift based rotational schedule
• Participate in the on-call rotation for the leadership team
• Manage support documentation, including: FAQs, Knowledge Articles, On-call Guides, Run Books, etc.
• Collaborate with business partners and other IT teams to ensure data solutions are available, recover from failures and operate healthy
• Own and support continue improvement plans for solution health and Operational health
• Ability to learn and be conversational with multiple utilities and tools that help with Operations monitoring and alerting
• Participate and learn new solutions through condensed knowledge transfer sessions
• Participate in design, architecture review and deployment of Data Warehouse data models and solutions.

• Qualifications and Experience

• Minimum 10+ years of relevant work experience in Data Warehousing, Business Intelligence, and Analytics.
• Minimum 10+ years of experience working with databases, PL-SQL, T-SQL and ETL (Microsoft SSIS) tools.
• Minimum 5+ years of experience in managing teams
• Software Engineering background and experience a plus.
• Data Vault, Inmon, or Kimball data architecture knowledge is a plus
• A passion for data and information with strong analytical, problem solving, and organizational skills.
• Preferred qualifications and experience
• Experience with various technologies, frameworks and processes, such as Agile, Microsoft BI Suite, Tableau, Microsoft SQL Server, SAP (ECC, APO, SLT, BW, Business Objects, and HANA), Hadoop
• The ability to work in a dynamic, fast-paced, work environment.
• Self-motivated with the ability to work under minimal supervision.
• Prior experience working in ITIL based environment is expected (ITSM certification is expected 
  
  Education:
• B.S. in Computer Science, Management Information Systems, or related fields

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Hyderabad || Andhra Pradesh (IN-AP) || India (IN) || SGA || Experienced || Regular || Information Systems and Technology || #LI-BD1 || Tier 4 ||