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IT BI Tool Administrator

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Date: Jun 2, 2019

Location: Hyderabad, AP, IN

Company: Micron

Req. ID: 126664 


IT BI Tool Administrator


Job Description

As an IT BI Tool and System Administrator at Micron Technology, you will work with customers to support the company’s operational, infrastructure, and project needs for analytics and reporting. You will plan, coordinate, and administer reporting server functions, documentation, upgrades, lifecycle, long-range requirements, operational guidelines, and data protection. You will design, implement, and maintain analytics and reporting solutions with respect to quality, flexibility, cost, and capacity/performance, redundancy. You will capture domain knowledge of how to use reporting tools. You will be a primary systems administrator of one or more of the following: Tableau, Business Objects (BOBJ), Cognos, Information Steward and Microsoft reporting stack, in support of a large analytics and data warehousing community.


Responsibilities and Tasks


Manage the health and the capacity of production reporting and analytics environment.

  • Establish audits/traces to assist in troubleshooting and resolving problems.
  • Analyze reporting infrastructure performance and implement solutions related to the performance.
  • Determine problems, analyze the root cause, and implement solutions.
  • Work with customers to determine backup and recovery requirements.
  • Collaborate with worldwide counterparts to coordinate reporting infrastructure activities (passwords, releases, upgrades, etc.).
  • Provide support for large databases/data warehouses.
  • Implement technology interactions based on company and industry best practices.
  • Build and implement monitors and utilities.
  • Provide support to the corporate reporting infrastructure.
  • Design and create the infrastructure solutions for enterprise reporting.


Provide operational support for enterprise databases.

  • Provide Level 2 support, including managing complex escalations, root cause analysis, and vendor coordination.
  • Participate in the on-call rotation for 24x7 support.
  • Monitor reporting infrastructure error logs and take necessary actions.
  • Restore, recover, and backup servers.
  • Provide reporting infrastructure installations and migrations.
  • Apply reporting infrastructure upgrades and patches.
  • Work directly with customers to resolve reporting infrastructure problems and promote good design and configuration of reports, dashboards and data sources.
  • Manage all aspects reporting server changes (schedule, communicate, impact assessment, etc.).
  • Provide support for reporting server access based on appropriate security for applications and end users.
  • Work with reporting and analytics vendors for technical support.
  • Maintain support documentation, including: FAQs, Knowledge Articles, On-call Guides, Run Books, etc.


Provide reporting infrastructure support for company initiatives.

  • Act as a technical lead within the reporting infrastructure agile team.
  • For company initiatives, analyze reporting infrastructure requirements, including internal and third-party solutions.
  • Scope the reporting infrastructure level of effort.
  • Coordinate an understanding of reporting infrastructure costs (licensing, support, etc.).
  • Actively participate in agile meetings and cross-functional team meetings.
  • Document new technologies and system dependencies.



Maintain skills and knowledge.

  • Leverage available learning resources
  • Learn from mentors and mentor other reporting infrastructure specialists.
  • Research best practices, current trends, new technology, and techniques and make recommendations to the enterprise architect for changes to the IT roadmap.
  • Attend training and implement the information learned.
  • Gain domain knowledge of supported areas to enhance reporting infrastructure environments.
  • Present and share knowledge with peers and customers.
  • Train first level support team.
  • Participate in communities and/or user groups.



Required: Bachelors Degree in Computer Science,

  • Engineering,
  • Engineering – Computer,
  • Engineering - Software


Desired: Platform certifications



Required: 5 years experience in a technical role in Information Systems/Technology


Additional Information:
Minimum of 3 years experience required in some of the following: Reporting, Analytics, and Database Administration experience in a production support environment; Tableau; Business Objects (BOBJ); Cognos; Information Steward; Microsoft SSRS; SSAS; MSSQL Server; Client connectivity; Database backups and recoveries from enterprise backup solutions; Windows Servers; clustering; SQL Server Capacity Assessment and Tuning; SQL design and troubleshooting; Oracle;

Minimum of 1 year experience desired in the following: Supporting a corporate environment; scripting or programming languages (Python, PowerShell); Building and implementing infrastructure monitors and utilities; SRE; ITIL framework;


We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.


Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.


To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).


Keywords:  Hyderabad || Andhra Pradesh (IN-AP) || India (IN) || SGA || Experienced || Regular || Information Systems and Technology || #LI-BD1 || Tier 4 || 

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