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Exchange Engineer

Hyderabad, AP, IN

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 234662 


Job Description:

As an Exchange Engineer at Micron Technology, you will be supporting the exchange environments for Micron Technology on a global level.  This environment is a 40,000+ size global user base. You will be responsible for interacting with customers, troubleshooting their issues and resolving all technical exchange issues. This will include, but is not limited to, the following ecosystem technologies – Microsoft Exchange, including 2013, 2019 and online versions.

You will work with global team members to help maintain technical roadmaps, disaster recovery plans and support documentation.  Additionally, you will assist with research and development efforts pertaining to development of new features and capabilities within the global O365 ecosystem.



  • Define, in conjunction with users and service providers, the quality standards required to support business collaboration
  • Actively participate in developing operational models, processes, and procedures
  • Manage system setup and standardization of features and usage
  • Configure, upgrade, support, and maintain on premise Exchange environments
  • Create system documentation, testing, training, and post-deployment/upgrade assessments including regular system health checks
  • Enable and support the use of mobility for email



  • Bachelor’s degree in an Information Technology or related discipline (Computer Science, Software Engineering, Math) and 3+ years related work experience with operating system hardware and/or software and components
  • In lieu of a degree, a minimum of 3-5 years of experience with IT infrastructure in a large IT environment with many categories of devices, infrastructures, and operating systems; experience could include mainframe and/or distributed environments
  • At least 3 years' experience in Exchange and O365 - experience in support and operations of Office 365 in both Hybrid and Cloud-only configurations
  • Experience with administration of Microsoft Exchange, including 2013, 2019 and online versions
  • Knowledge and understanding of the MS Office 365 suite of applications and solutions, and how they interoperate, integrate and complement each other.
  • Microsoft Office 365 tenancy administration
  • Experience with implementing Office 365 and Exchange On-Line
  • Familiarity working within a MS Active Directory-based enterprise environment including regulated security baselines and protections
  • Knowledge of High-Availability computing and networking (load balancing, TCP/IP, DHCP, DNS)
  • PowerShell, and/or other scripting tools experience required
  • Messaging Protocols (SMTP, EWS, REST)


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Hyderabad || Andhra Pradesh (IN-AP) || India (IN) || SGA || Experienced || Regular || Information Systems and Technology || #LI-SR3 || Tier 3 || 

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