Share this Job
Apply now »

Salesforce IT Business Analyst

Boise, ID, US

 

Req. ID: 165264 

 

Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community.

 

At Micron, we’re developing the technologies that transform what’s possible—and we need your help.  Join our team and let’s change the world.

 

As an IT Business Analyst for Sales, you will be part of an Agile project team utilizing the Agile / Scrum methodologies, working in a fast-paced, iterative environment, closely partnered with business stakeholders.  You will work to design new systems and improve existing systems, create design documentation, software specifications, and testing/training scenarios and will evaluate processes for alignment opportunities.  You will participate in new functionality estimation, analysis, design and testing and define application requirements by working closely with key stakeholders and other members of the project teams.  

 

We are looking for a talented, driven Salesforce Business Analyst to join our Information Technology team and help us build our Salesforce platform to further delight our customers. 

  

Responsibilities and Tasks:

  •  Serve as an internal consultant within Sales teams and partner organizations on Salesforce capabilities and operations execution best practices 
  • Partner with leadership to understand capability needs and to improve the overall efficiency of the teams 
  • Ensure delivery of quality solutions within our Salesforce environment 
  • Deliver large scale, high-value projects by leveraging an established delivery methodology 
  • Provide expert functional and process guidance on system capabilities and solution approaches 
  • Work within cross-functional teams (Operations areas, other SCRUM teams, Sales, PMO) to drive successful deployments 
  • Leverage metrics and performance data to understand opportunities for improvement 

 

Qualifications and Experience:

  • Minimum of 2 years’ experience as a Salesforce Analyst
  • Certified Salesforce Systems Administrator
  • Experience in CRM systems integration with large, complex third-party solutions
  • Experience with Salesforce standard functionality and features (Sales Cloud, Service Cloud, Community Cloud)
  • Skilled in requirements analysis, business process understanding, technical solution design, data analysis and migration and integration
  • Experience as a key team member on at least one large project and full implementation cycle 
  • Strong systems thinking and problem-solving capability 
  • Self-motivated and outcome oriented 
  • Capability to build strong rapport with customer groups 
  • Experience in collaborating with team members to drive results 
  • Ability to facilitate and drive decisions and clarification 
  • Ability to work independently with short deadlines 
  • Strong communication skills (written, verbal and presentation) 
  • Salesforce Development experience a plus (not required)

 

Key Expectations:

  • Demonstrate Micron core values of people, innovation, tenacity, collaboration, and customer focus
  • Actively participate in long-range strategy planning to identify and address complex business issues
  • Act as a change agent, seeking opportunities to challenge the status quo to meet business objectives
  • Ensure solution releases meet the highest standard in terms of end user experience and performance.  Focus on quality as the core of user experience
  • Keep up with the latest industry research to ensure we are appropriately leveraging new technologies while aligning with internal standards

 

Education: 

  • B.S./B.B.A. in Information Systems, Business Management, Industrial Engineering or industry-related curriculum 

 

About Us

As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to leverage the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.

 

Micron Benefits

Employee Rewards Program, Healthcare, Paid time off (Combined Sick and Vacation Time), Retirement savings plans, Paid maternity/paternity leave, Employee Assistance Program, Professional development training, Workplace wellness programs, Micron Health Clinic (Boise only), Fitness Center / Activity rooms (Boise only), Tuition Reimbursement, Micron Corporate Discounts, Casual Dress attire.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form


Keywords:  Boise || Idaho (US-ID) || United States (US) || Technology Development || Experienced || Regular || Information Systems and Technology || #LI-JC4 || Tier 4 || 

Upload your resume and immediately see jobs for you!


Nearest Major Market: Boise
Nearest Secondary Market: Meridian

Job Segment: Business Analyst, Engineer, Information Systems, Cloud, Finance, Engineering, Technology, Research

Apply now »