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Manager, SSD Failure Analysis

Boise, ID, US

Micron’s vision is to transform how the world uses information to enrich life for all.  Join an inclusive team focused on one thing: using our expertise in the relentless pursuit of innovation for customers and partners. The solutions we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. 


Req. ID: 232725 


As an Manager, SSD Failure Analysis in Micron's Global Quality (GQ) organization, you will be responsible for the management of an RMA Failure Analysis Lab and associated business processes at the site level. You will lead a team of Engineers and Technicians responsible for performing failure analysis on Micron Solid State Drive (SSD) products returned from the field due to suspected product quality issues.


The primary objectives of this team are to analyze the failure and work collaboratively with internal and external partners to resolve root cause and corrective action in a timely manner to prevent reoccurrence and satisfy customer expectations. You will be responsible for optimizing failure analysis activities while executing service strategies aligned to the organization and corporate strategic objectives. Within your functional area, you will be accountable for maintaining the performance of the existing team and improving individual capability through effective performance management systems. You will establish and supervise functional area performance metrics to identify and implement continuous improvement initiatives.


Other responsibilities include ensuring area compliance with company policies and laws, as well as to departmental procedures. You will provide leadership and build and implement functional strategies, processes, and policies through participation in cross-functional teams and projects. You will mentor direct reports through teamwork and the development of sustainably successful solutions. You will also be responsible for supporting corporate business initiatives, providing direction thereof, and driving a clear understanding of the line of sight within your team.



  • Bachelor’s Degree
  • Engineering


Bachelor’s Degree

  • Computer Science
  • Engineering - Computer
  • Engineering - Electrical

Master’s Degree

  • Engineering
  • Management or
  • Related field of study



  • Minimum of 3 years in a technical/Engineer position
  • Minimum of 2 years in a leadership position
  • Solid understanding of quality management systems


  • Strong leadership skills and the ability to comfortably work across department boundaries and geographies
  • Ability to effectively collaborate with multi-functional teams to understand needs and translate them into relevant plans, deliverables, and resource requirements
  • Ability to be guided by business objectives and resolve the best methods for delivering results
  • Experience leading a team
  • Proven track record utilizing performance management systems to develop robust teams
  • Organized, detail-oriented, and strong focus on accuracy
  • Demonstrated ability to inspire collaboration and to optimal lead others
  • Excellent interpersonal and customer service skills
  • Excellent oral and written communication skills
  • Ability to work under strict deadlines and in a rapidly changing environment
  • Strong analytical and problem-solving skills
  • Confirmed facilitation skills including the ability to influence others, build consensus and resolve conflict
  • Ability and willingness to travel internationally


About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions. Through our global brands – Micron® and Crucial® – our broad portfolio of high-performance memory and storage technologies, including DRAM, NAND, 3D XPoint™ memory and NOR, is transforming how the world uses information to enrich life. Backed by more than 40 years of technology leadership, our memory and storage solutions enable disruptive trends, including artificial intelligence, 5G, machine learning and autonomous vehicles, in key market segments like mobile, data center, client, consumer, industrial, graphics, automotive, and networking. Our common stock is traded on the Nasdaq under the MU symbol. To learn more visit


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Micron prohibits the use of child labor and complies with all applicable laws, rules, regulations and other international and industry labor standards.


Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.


For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form

Keywords:  Boise || Idaho (US-ID) || United States (US) || Quality || Experienced || Regular || Engineering || #LI-KV1 || Tier 4 || 

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