Responsibilities and Tasks
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Equipment and Process and Development: -Develop and modify appropriate processes for product quality control, and production efficiency -Qualify design changes to equipment or processes -Develop equipment for production applications
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· Identify process deviations
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· Determine origin of deviation and isolate cause
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· Adequately evaluate equipment performance, throughput and reliability
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· Understand the processes dependant on equipment and equipment limitations
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· Ensure device quality through qualification
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· Ensure critical Process items are addressed in the qualification such as: Thermal issues, ESD issues, Safety issues, Calibration issues, and Software
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· Access and use manufacturers maintenance manuals
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· Interpret manufacturers schematics, terminology, and symbols
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· Develop expertise on engineering tools required to support the area (i.e. Oscilloscope, force gauge, smart scope, etc.)
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Decision Making & Problem Solving: -Make effective decisions -Effectively prioritize and address problems in the area
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· Implement sound decisions based on experimentation results and data collections
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· Take responsibility for decisions
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· Facilitate group decision making process
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· Respond to changes in priorities in a positive manner, providing constructive feedback to appropriate people when necessary
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· Use all available resources and information when prioritizing projects
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· Monitor progress to measure desired results
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· Able to set goals and define task priorities
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· Be pro-active: anticipate and analyze problems
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· Generate alternative solutions, select the best solution and develop an action plan
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· Use problem solving skills to resolve issues before they escalate
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· Target appropriate data when designing experiments
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· Determine data requirements
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· Validate an experiment
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· Validate experiment conclusions
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· Summarize experiments and document results
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· Use sound Design of Experiment (DOE) concepts
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· Ensure reliability of data
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· Document experimentation and data collection efforts appropriately
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Customer Service: -Meet the expectations and requirements of internal/external customers -Create and maintain relationships
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· Use appropriate formats for summation and presentation of data and analysis such as SPC, databases, charts, graphs, and reports
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· Meet project timelines
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· Respond quickly and positively to all customers
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· Re-prioritize work when customer needs change
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· Recognize all customer needs and respond with respect
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· Practice open and friendly body language and eye contact
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· Use problem solving skills to resolve issues before they escalate
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· Understand the impact of equipment modifications and processes, and identify affected customer groups
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· Ability to work on, or lead technical teams as developed to address specific problems
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· Effectively improve equipment to address Production and ES Process problems
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· Coordinate, document, and implement changes and new process across affected equipment and sites
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Continuous Improvement: -Continue to improve engineering capability -Ongoing personal and professional development -Be innovative in design and drive change in the area
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· Drive change within Micron in area of technical influence
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· Challenge existing paradigms and suggest alternatives
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· Clearly identify supplier and Micron intellectual property
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· Develop forward looking and flexible designs
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· Develop new ideas to address complex technical problems
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· Explore new ideas
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· Identify patentable inventions
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· Make timely disclosures of patentable inventions
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· Keep proper records for obtaining a patent
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· Understand how patent rights are lost
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· Use effective design practices
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· Consider device quality in design
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· Develop diagrams and schematics including the correct terminology, notes, and symbols
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· Use ergonomic design practices and take into account end user applications
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· Minimize rework
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· Conduct an evaluation or experiment to `prove-out` the new design or process
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· Develop intuitive technical skills through experience
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· Implement and verify solution
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· Remain actively involved in quality improvement
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Communicate Information: -Accurately relate technical information to appropriate personnel -Maintain effective communications with internal/external customers -Apply meeting and facilitation skills
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· Write effective DOE
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· Generate clear and accurate meeting minutes
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· Develop supplier documentation (buyoff criteria, issues list, etc.)
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· Host supplier meetings and effectively communicate Microns requirements
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· Generate and deliver a presentation to a technical audience
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· Understand use of Project Vault and proper project tracking methods
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· Engage Focus Team concepts to address global issues
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· Properly engage internal and external customers to address project goals
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· Keeps all impacted groups in the communication loop
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· Understands documentation types (Supplier feedback, equipment reports, acceptance criteria, etc.) and is effective in all applicable documentation associated to their role
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· Display knowledge of and use proper methods for project cost, and Return on Investment (ROI) modeling
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· Develop proper project documentation
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· Encourage and mentor proper project management techniques
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· Work as mentor for production and ES on equipment issues
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· Develop installation and calibration procedures for production equipment
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· Develop training programs (using available resources) for production and ES
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· Work with suppliers on equipment design and Micron requirements
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· Evaluate customer requirements and direct supplier in addressing these requirements
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· Identify areas for equipment improvements and work with the supplier to implement the best solutions
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· Travel to supplier to evaluate equipment for Micron (any site) application
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· Know and use correct terminology for electronic, mechanical, hydraulic, and pneumatic systems
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Mentoring: -Share knowledge and experience with other team members
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· Works as an effective mentor
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· Develop and conduct training for production, ES and engineering
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· Develops and maintains the respect of peers, leadership and customers
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· Simplify & refine current processes; eliminate unnecessary processes
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· Develop missing/necessary processes
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· Document changes to equipment or process and facilitate production and ES training
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· Encourage and mentor proper qualification techniques
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· Use basic SOJT training techniques and adult learning principles
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· Be informed of processes and procedures
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· Build trust and mutual respect in order to provide support to learners
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· Demonstrate a flexible style that facilitates different learning styles
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· Apply experience in answering questions for learner before, during and after training
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· Work through training scenarios and challenges with shift leadership
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Safety: -Consistently perform in a safe manner -Account for safety and ergonomic considerations in designs and engineering solutions
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· Act safely in emergency situations
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· Knowledge of lockout/tagout procedures and policies
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· Ensure safety certification items remain current
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· Promote safety and uphold safety policies and procedures
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· Able to communicate area safety concerns to leadership
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· Comply with all company, local, state, and federal safe work practice requirements
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· Follow safety and PPE protocols while working on/around equipment
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· Follow area standard safety and security procedures
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· Communicate area safety concerns to leadership
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· Access and use Micron MICIS program to obtain chemical information
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· Provide a safe environment for Production and Equipment Support
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· Address safety issues on the equipment
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· Address ergonomic issues on the equipment and supporting production tools
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· Account for safety and ergonomic considerations when implementing processes
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