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Date: May 24, 2018

Location: Vimercate, MB, IT

Company: Micron


Req. ID: 112601 

We are looking for a high talented and versatile RMA Engineer who will operate on Managed NAND Flash Memory systems performing failure analysis of automotive customer returned products, interacting with different engineering groups to identify root causes and corrective actions. The ideal candidate for this role would share our passion to supply a best-in-class customer service in a highly dynamic, fast-paced environment.  


This position is located in Vimercate, Italy.


Responsibilities may include, but are not limited to, the following:

  •  Perform Failure Analysis of customer returns, collaborate with cross-functional resources and support groups to identify root cause and corrective action
  • Manage communication of FA results to internal teams: summarize analysis at electrical and physical level, identify potential risks to external customers, provide formal FA reports and regular updates through interim reports and conference calls
  • Maintain knowledge of product drive capabilities and characteristics and operational knowledge on FA diagnostic tools and methodologies
  • Monitor process performance metrics, analyze data for clarity and accuracy and communicate trends and metrics to internal customers

All above activities must be considered critical for aggressive cycle time and results.


Successful candidates for this position will have:

  • Familiarity with Windows, Office and with laboratory tools: Logic Analyzers, oscilloscopes and protocol analyzers
  • Knowledge of statistical analysis
  • Knowledge of NAND memory operation, architecture and reliability
  • Knowledge of firmware, micro-controller and file system concepts
  • Ability to analyze problems, diagnose root cause, and apply corrective actions
  • Good communication, documentation, leadership, and problem-solving skills, and the ability to work in a team environment
  • Ability and willingness to effectively communicate and interact with team members worldwide
  • Excellent English knowledge (speech and writing)
  • Availability to travel abroad


Desired Skills Include

  • Be customer-oriented
  • Flexibility to handle short-notice needs/requests
  • Knowledge about flash memory system



  • Bachelor Degree in Engineering or equivalent is required

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Vimercate || Monza e Brianza (IT-MB) || Italy (IT) || Quality || Experienced || Regular || Engineering || Not Applicable ||

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