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Customer Sales Operations Specialist- CSO

Date: Nov 25, 2017

Location: Taipei, TPQ, TW

Company: Micron


Req. ID: 85889 

Job Responsibilities

As a Customer Sales Operations Specialist (CSO) at Micron Technology, Inc., you will be responsible for interacting with our customer base in order to maintain and grow Micron’s customer relationships. It will be necessary for you to collaborate with internal and external stakeholders to ensure market share and sales plan goals are met, while taking into account Micron’s best interest. In Sales Operations we aim to make the order process as efficient as possible and ensure we take full ownership and responsibility for solving any customer issues. This will require you to build and maintain a network of contacts with internal teams in order to help support and ultimately provide an exceptional experience for Micron’s customers. As a Customer Sales Operations Specialist you will achieve this by continually striving towards our Sales Operations Strategic Objectives; Exceptional Customer Experience, Revenue Optimization, Inventory Management and Professional Development.


Responsibilities and Tasks


1.Ensureproactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.

2.Proactively monitor and analyze sales forecast to identify gaps between supply and demand.

3.Maintain Contract pricing and direct quotes where applicable.

4.Collaborate closely with internal partners for operational efficiency.

5.Be the focal point for customer related issues/escalations.

6.Identifyand strive for continuous improvement including these establishments of global best practices for customer support.

7.Remain knowledgeable about all organizations products and services to support sales efforts

8.Meet all audit requirement

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Taipei || Taipei (TW-TPQ) || Taiwan (TW) || Supply Chain || Experienced || Regular || Customer Service and Support || Not Applicable ||

Job Segment: Operations Manager, Sales Operations, Supply, Operations, Sales